This Refund and Returns Policy is intended to provide a comprehensive understanding of the terms and conditions governing refunds and returns for downloadable products. Prior to making a purchase, please carefully read and comprehend this policy.


Given the digital and downloadable nature of our products, we are regrettably unable to accept returns or offer refunds. Once a downloadable product is purchased and downloaded, it is considered delivered and thus ineligible for return and refund, unless it can be shown that the products is defective, in line with the requirements of the Electronic Communications and Transactions, Act 25 of 2002. If that is the case then please send your request to within 7 (seven) days from the date of purchase. Each request will be evaluated individually, and a determination will be made accordingly.

The submission of a refund request does not guarantee automatic approval. Refund eligibility is subject to thorough review, and any decision rendered shall be final.